How Do I Get a Refund from China Eastern Airlines

Refund from China Eastern Airlines

China Eastern Airlines is one of the major airline companies in China that has developed its rules by the changing time. If you have booked your ticket with China Eastern Airlines, there are few things you need to know about the refund policy.

Refund Policy of China Eastern Airlines

• Under 24 hour policy, if you cancel your ticket within 24 hours of making reservations, you will get back your refund easily without any hassle
• You will get your refund only on the refundable tickets
• Your refund will be given to you in the original mode of payment
• You can get your refund even after a limited period in case of a serious emergency or the sudden death of a family member.

How Do I Get a Refund from China Eastern Airlines?

• Go to the official website of China Eastern Airlines
• You will find the My Trip option on the panel. Click on it
• You need to select the Order management option from the menu
• There you will find a form
• Enter your ticket number, and your full name
• Click on Manage Booking
• Click on the cancellation button to cancel your flight.
• Now, go to the Travel funds to check whether your ticket is refundable or nonrefundable
• If it is refundable, you will get the amount after filling a form where you have to state the reason for the cancellation
• Attach the documents required to support your reason
• Click on confirm
• If your ticket is nonrefundable, you won’t get any refund from the airline company.
• After that, click on Cancel my reservation.
• Filling the refund form is necessary to get the refund
• After that, you will get your refund in the original payment mode within 20 working days.

If you are not able to get your refund by yourself, you can request the customer care services of China Eastern Airlines to initiate the refund for you. You can call them by following the steps below:

• Head to the official page of China Eastern Airlines
• There you will find the Contact Us option on the top right side
• Click on that and you will get the toll free number of your region
• Call on them and ask for a refund.

This is all you need to do to get your refund. You can also get China Eastern Airlines Refund by visiting the airport