How do I Call Air New Zealand from Australia

 

Call Air New Zealand from Australia

Air New Zealand has one of the best customer services to offer for its passengers. If you have booked a flight with this airline, then you are in for a treat. The procedure to call Air New Zealand from Australia is given below-

Via Phone- 

• To call Air New Zealand, all you got to do is 
• Go to the official website of the airline.
• Please navigate to the bottom of the page at Help and Support and click on it
• Subsequently, the page which opens gives you all the necessary information regarding ways to contact the airline.
• Choose the other contact options to Call Air New Zealand from Australia
• There it shows a list of numbers corresponding to its services.
• Before you dial the number, make sure you have the necessary flight details with you, like the flight confirmation number or the ticket number and the flight itinerary.
• Another pertinent thing which you can do is to keep a notepad and a pen with you. This is because while talking to the customer service associate, he/she can give you some information which might be useful for you; therefore, you can make it a point to jot down the points.
• Now you are all ready to dial the Air New Zealand phone number Australia.

As soon as you are connected, the automated voice assistant guides you through the various menu options, which you have to select from.

• Press one for making a change in flight or reservation
• Press two for special assistance 
• Press three for flight cancellation or refunds 
• Press four for group bookings
• Press five for baggage allowance
• Press six for booking a meal/beverage or extra legroom
• Press seven for miscellaneous items
• Press eight to listen to the voice menu again.
• Press nine to speak to the customer care representative.

Therefore, choose the last option where you get connected to a representative. Once you are on the line, wait for the hold time to get over, and then you can convey your message. Make sure you speak in a firm yet calm voice so that you are audible to the representative. 

Then wait for a while so that the representative can process whatever information you have provided. 

He/she provides you with a resolution on the spot. Make it a point that you are taking down the information so that it can act as a reference later on. Through this way, you can get in touch with Air New Zealand customer service.